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Services & pricing

Odoo services, from first deployment to long-term support.

Everything we do orbits Odoo: implementation, customization, training, support, and Odoo.sh hosting. Buying is simple — pick what you need and request a quote. There is no online cart, and our support-plan prices are published below.

What we deliver

Five ways we work on Odoo.

01

Implementation

End-to-end deployment of Odoo for your business — configuration, data migration, and go-live. End-user and admin training are bundled into every implementation, never billed separately.

02

Customization

Custom Odoo modules and extensions — most delivered inside an implementation, and standalone change requests on live systems, from barcode flows to cross-company stock and industry modules.

03

Training

End-user and key-user/admin training so your team owns the system after go-live. Included in implementations; also available as standalone sessions on request.

04

Support

Post-go-live support on an annual SLA — Basic, Standard, or Premium — with published response times and real support hours. See the plans below.

05

Odoo.sh hosting

We help you run Odoo on Odoo.sh — Odoo's official cloud platform. You buy the licence and hosting directly from Odoo; we configure, deploy, and manage the environment.

06

Odoo licence & referral

As an Odoo Reliable Partner we advise on the right edition and user tier. You purchase your licence directly from Odoo; there is no Sanarise markup on licences.

Support plans

Annual support, with prices you can see.

Three plans, priced per month and billed annually. Pick one and get started — we confirm scope on the quote. No cart, no surprises.

Startup

Basic

$150/ month

Billed annually. For a single, stable Odoo deployment.

  • Business hours (9am–5pm)
  • Response within 48 hours
  • Up to 4 tickets / month
  • Standard bug fixes
  • Training & consultation not included
  • No dedicated account manager
Get started

Enterprise

Premium

$1,200/ month

Billed annually. For multi-entity businesses running mission-critical Odoo.

  • Everything in Standard
  • Extended hours with priority response
  • Highest ticket allowance
  • Priority feature-request handling
  • Dedicated account manager & quarterly review
  • SLA contract with preferential development rates
Get started

Prices are in USD and exclusive of any applicable VAT. Custom development requested inside a plan is scoped and quoted per request.

Compare the plans.

Feature Basic — $150/mo Standard — $450/mo Premium — $1,200/mo
Support availabilityBusiness hours (9–5)Extended hours (8–8)Extended hours (8–8), priority
Response timeWithin 48 hoursWithin 24 hoursPriority — fastest response
Resolution timeBest effort4 business daysPrioritised
Ticket limit4 / month12 / monthHighest allowance
Bug fixesStandard fixPriority fixPriority fix
TrainingNot included1 session / yearIncluded
ConsultationNot included1 hour / monthIncluded
Feature requestsNot includedLimited (scoped dev)Priority (scoped)
Custom developmentQuoted per requestDiscounted ratePreferential rate
Dedicated account managerNot includedIncludedIncluded
Quarterly performance reviewNot includedIncludedIncluded
SLA contractNot includedIncludedIncluded

We don't advertise 24/7 support. We publish the hours we actually staff — business hours on Basic, extended hours (8am–8pm) on Standard and Premium — because a response time we meet is worth more than one we don't.

Also available

Standalone engagements.

Not every need is a full project. Two focused offerings you can request on their own.

Odoo technical consultation — 1 hour

A focused session with an Odoo specialist to scope a requirement, review a configuration, or plan a change before you commit to a project.

Custom on-demand engineering support

Custom Odoo development and integrations on a live system — scoped as a change request and delivered by our engineering team. Quoted per request.

New Odoo implementation

A full deployment scoped to your modules, entities, and industry — with training bundled in and a 30-day post-go-live warranty. Priced per project.

Quoted per project Request a quote

How buying works

From request to running system.

01

Request

Send us what you need through the quote form. No account, no cart.

02

Scope & quote

We confirm modules, entities, and your Odoo edition, then issue a fixed quote — valid for about 7 days.

03

Deliver

50% deposit to start, 50% on completion and approval. Training is included; go-live carries a 30-day warranty.

04

Support

Move onto an annual SLA plan — Basic, Standard, or Premium — to keep the system healthy.

FAQ

Common questions.

Do you offer 24/7 Odoo support?

No. We publish real, honest support hours. The Basic plan covers business hours (9am–5pm), and the Standard and Premium plans cover extended hours (8am–8pm). We would rather commit to hours we reliably meet than advertise round-the-clock cover we don't staff.

Can I buy a plan online?

There is no online cart. Support plans and every other service are arranged by requesting a quote, so we can confirm scope, your Odoo edition, and the right plan before you commit.

Is training included in an implementation?

Yes. End-user and admin/key-user training is bundled into every implementation at no extra charge — it is not sold separately.

How are the Odoo licence and Odoo.sh hosting billed?

You purchase the Odoo licence and Odoo.sh hosting directly from Odoo. We implement, configure, and support the system, and can manage your Odoo.sh environment as part of the engagement. There is no Sanarise markup on the Odoo licence.

Is there a warranty after go-live?

Yes. Every implementation includes a 30-day warranty after go-live: bugs and issues are fixed at no additional cost. After that, a support plan keeps the system healthy.

What are your payment terms?

Projects are typically 50% deposit before start and 50% on completion and approval, by bank transfer in USD. Quotes are usually valid for about 7 days from issue.

Ready to get a number on it?

Tell us your modules, entities, and industry. We'll come back with a clear quote.