One month of foundational technical support designed for startups and small operations. This package ensures your system remains stable with standard issue resolution.
Package Includes:
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Support Availability: Business Hours (9 AM – 5 PM)
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Response Time: Within 48 hours
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Resolution Time: Best effort basis
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Ticket Limit: Up to 4 support tickets per month
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Bug Fixes: Standard system bug fixes included
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Discounted Custom Development Rate: $30/hour (Note: Training, active consultation, and feature requests are not included in this tier).”
